Overview
The Email Alerts section in Settings lets you manage all notifications related to your cases. You can toggle alerts on or off, adjust their frequency and options, and ensure the right people are notified about key case activities.
How to Access Email Alerts
Click on Settings from the left-hand navigation bar.
Click on Email Alerts.
This opens the Email Alerts page showing all available alerts. Each alert can be toggled on or off independently and configured with your preferred frequency and options.
Viewing Alerts by Role
At the top right of the Email Alerts page, use the dropdown to switch between roles — My, Admin, Legal, Business, and Lawyer. This lets you view and configure alert settings for each role independently, ensuring the right team members receive the right notifications.
Available Alerts
New Cases Discovered Alerts
Receive alerts for newly registered cases involving your organisation, whether filed against or initiated by your organisation. Estimated time: 8AM to 10AM.
Configure by selecting your preferred alert frequency (Daily, In a Week) and optionally selecting a Keyword Group to filter which new cases trigger the alert. You can also enable Notify via email even if no new case registered to receive the alert regardless.
Archived New Cases Discovered Alerts
Receive alerts for newly registered archived cases involving your organisation. Estimated time: 10AM to 11AM.
Configure by selecting your preferred frequency (Monthly) and optionally selecting a Keyword Group.
Hearing Reminder Morning
Receive a morning reminder for upcoming hearings across all your cases. Estimated time: 7AM to 8AM.
Configure by selecting the days of the week and the number of days ahead to be reminded.
Hearing Reminder
Receive an evening reminder for upcoming hearings. Estimated time: 10PM to 11:30PM.
Configure by selecting the days of the week and the number of days ahead to be reminded.
Listing Reminder Morning
Stay updated on upcoming listings and causelist matters from tomorrow onwards. Estimated time: 9AM to 10AM.
Configure by selecting the days of the week and the number of days ahead to be reminded. Enable one or both Listing Reminder alerts based on when you want to receive your updates.
Listing Reminder
Stay updated on listings and causelist matters for today and the days ahead. Estimated time: 9PM to 10PM.
Configure by selecting the days of the week and the number of days ahead to be reminded. The Causelist section, previously part of the Hearing Alert, has been moved to the Listing Reminder so all listing-related information is available in one place.
Daily Case Digest Alert
Receive a comprehensive daily summary of your case activity. Estimated time: 6PM to 7:30PM.
The digest includes consolidated hearing updates, judgments from the past 24 hours, court orders from the past 24 hours, office orders from the past 24 hours, ex-parte cases, and cases disposed of in the past 24 hours. Configure by selecting Daily as the frequency.
Case Lifecycle Activity Alert
Receive alerts summarising delete, added, archive, and restore activity across your organisation's cases for the period you select. Estimated time: 11AM to 12PM.
Configure by selecting your preferred frequency (Monthly). When this alert is enabled, the email also includes a Newly Added Cases section listing all cases added during the configured alert period, making it easier to track new additions without checking the New Cases section manually.
Tasks Reminders
Stay informed about upcoming internal tasks linked to your cases. Estimated time: 10AM to 12PM.
Configure by selecting how many days before the task deadline you want to be reminded (e.g. 1 Day Before).
How to Configure an Alert
Go to Settings and click on Email Alerts.
Locate the alert you want to configure.
Toggle the switch to enable it.
Select your preferred Alert Option (frequency or timing).
Set any additional options such as Keyword Group or number of days.
Click the tick icon to save each setting.
Conclusion
Keeping email alerts configured ensures your team never misses a key case event, whether it is a new case discovery, an upcoming hearing, or a lifecycle change. Adjusting frequency and options for each alert means notifications stay relevant and actionable without overwhelming your inbox.